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Privacy Policy

 

Last updated: 19 November 2025

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XPlus Solutions AB (“XPlus Solutions”, “we”, “our”, or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application ( KKS Pro Shop ).

By using our services, you agree to the practices described in this Privacy Policy.

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1. Data Controller

 

XPlus Solutions AB
Folkungavägen 41, 19150
Stockholm, Sweden
Email: info@xplussolutions.com

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2. Personal Data We Collect

We collect only the minimum amount of data required to operate and improve the app.

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A. Information You Provide

  • Name

  • Email address

  • Account login information (passwords stored securely and encrypted)

The app does not collect payment information, location data, or sensitive personal data.

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B. Automatically Collected Data (App Functionality & Diagnostics)

Through technologies such as Firebase Analytics and Firebase Crashlytics, we may collect:

Device Information

  • Device model

  • Operating system version

  • App version

  • Language & region settings

Diagnostics

  • Crash logs

  • ANR (App Not Responding) events

  • Performance information (e.g., app startup time, memory state at crash)

Product Interaction (Anonymous Analytics)

  • App opens

  • Screen views

  • Feature usage statistics

Important:

This information is collected anonymously, is not linked to your identity, and is not used for tracking or advertising.

We do not use advertising identifiers and do not share analytics data with third parties for marketing.

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3. How We Use Your Data

We use your personal data only for the following purposes:

  • To create and manage your account

  • To provide app functionality

  • To improve app performance, stability, and user experience

  • To send important service-related messages (e.g., security alerts)

  • To ensure platform security and prevent misuse

We do not sell, rent, or share your personal data with third parties for marketing or advertising.

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4. Legal Bases for Processing (GDPR)

We process your data based on:

  • Contractual necessity – To provide you with account-related services

  • Legitimate interests – App security, diagnostics, and service improvement

  • Consent – For optional features or communications

 

5. Sharing of Data

We may share data only with trusted service providers who assist us in operating the app, such as:

  • Cloud hosting & database providers

  • Firebase (Google LLC) – analytics & crash diagnostics

These providers act solely on our behalf and follow strict confidentiality obligations.

We may also disclose data if required by law.

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6. International Transfers

If your data is transferred outside the EU/EEA, we use appropriate safeguards such as Standard Contractual Clauses (SCCs).

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7. Data Retention

We keep your personal data only as long as necessary to:

  • Provide your account

  • Improve app functionality

  • Comply with legal obligations

You may request deletion of your account at any time.

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8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent

To exercise these rights, contact: info@xplussolutions.com

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9. Security Measures

We use technical and organizational safeguards, including:

  • Encrypted data storage

  • Secure servers

  • Restricted access

  • Monitoring for unauthorized activity

Despite these measures, no system is completely secure.

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10. User-Generated Content Safety

App allows users to create, enter, or upload any content, we provide:

  • A mechanism to report inappropriate content

  • Moderation and review procedures

  • The ability to remove harmful or abusive content in 24 hours

  • Enforcement of community guidelines

This ensures compliance with App Store guideline 1.2.0 – User Generated Content.

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11. Updates to This Policy

We may update this Privacy Policy from time to time.
The updated version will always be posted with the revised date.

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12. Contact Us

For questions about this Privacy Policy or data usage, please contact:

XPlus Solutions AB
Folkungavägen 41, 19150
Stockholm, Sweden
Phone: (+46) 735095851
Email: info@xplussolutions.com

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